Getting an error updating your vCSA – This might help

Getting an error updating your vCSA – This might help

I am a big fan of virtual appliances, and the latest version of the vCenter appliance (vCSA) is awesome. One of the great things about a virtual appliance is the ease of upgrading it. In my case, I am running vCSA 5.5.0.5201 Build 1476389 and when I tried to update the vCSA to 5.5.0.10000 Build 1623101 (Update 1) – using the built in update feature, I received the following error

If you think your stuck, well your not! One way to get around this issue is to do the following.

  1. Download the update ISO file from the VMware.com web site.
  2. Connect the vCenter Server Appliance CD-ROM drive to the ISO file you downloaded.
  3. Open the management vCenter Virtual Appliance web interface on port https://fqdn:5480
  4. In the Update tab, click Settings.
  5. Under Update Repository, select Use CD-ROM Updates.
  6. Click Save Settings.
  7. Click Status.
  8. Under Actions, click Install Updates.

I also chatted with VMware support and they confirmed that this is an issue and that they are working on getting a fix out as soon as possible. I hope this quick post provides some guidance.

One last thing, ensure you have a backup of the appliance before the change.

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